Part 1 UX design Case Study (Other parts still in progress)

In my UX Design class project, I'm part of a group focusing on franchising for a fictional company called Sammie's Subs. As Jennifer, my role is to collect information for Sammie's corporate to determine franchise suitability. I start by logging into the Sammie’s app, where I review franchise details and follow a mobile onboarding process. After agreeing to start the online franchise ownership process and undergoing a background check, I specify my interest and location preferences using geo-location. In Portland, OR, I explore three available franchise locations, considering factors like views, equipment, square footage, and amenities. I then provide financial details, previous experience, and necessary documents before agreeing to updates via text and email. This process involved creating paper prototypes before transitioning to Balsamiq and Figma for further development.